Banta Immigration Law is proud of its long-term client relationships and retention levels. We have achieved an exceptional reputation in the immigration field by demonstrating the following practice differentiators:

• We do not just talk about client satisfaction. We promote, reinforce, and live it every day. To that end, we have a Director, Client Relations on staff whose sole focus is to ensure that we meet and exceed our clients' expectations. We conduct periodic client satisfaction surveys, and personally meet with the majority of our clients on a regular basis to gain valuable information and recommendations on how best to serve their needs. Additionally, we keep our clients abreast of current immigration issues through staff-facilitated seminars, web-based briefings, and electronic distribution of immigration updates.
   
• We offer billing arrangements other than traditional hourly billing. So that our staff remains focused on what is best for the client, without regard to the level of remuneration, we generally perform our immigration services on a flat fee or transaction basis. With Banta Immigration Law, clients can know and control their costs up front. Under this model, we encourage our clients to call us directly whenever a question arises, without fear that the billable clock is running.
   
• Banta Immigration Law provides full immigration service specialization to our clients. As consultative partners to your business, we lead in the strategic planning through process execution of your immigration needs. And our focused expertise allows for a thorough assessment and presentation of immigration options to best fulfill your business objectives. At Banta Immigration Law, our reputation is that of "business partners," not administrators.
   
• Recognizing the expanding globalization of businesses, most of the staff members within Banta Immigration Law are bilingual, providing that value-added component to meet your organization's diverse employee population. While not all-inclusive, our staff maintains language proficiency in Spanish, French, German, Hungarian, Russian, Czech, and Creole.
   
• Based on our broad-reach reputation and visibility in the marketplace, Banta Immigration Law maintains significant relationships within the government immigration system to help provide assistance in appropriate cases.
   
• Specializing in immigration law allows Banta Immigration Law to establish solid referral relationships with other law firms that do not maintain internal immigration practices. These reciprocal relationships expand Banta Immigration Law's regional, national and global presence in a cooperative business framework.
   
• Banta Immigration Law offers staff members with extensive corporate executive human resources experience. We know and understand the challenges and issues facing the internal corporate world, and we relate and respond to that sensitivity throughout the business relationship.